The one word I always mention.
The word avuncular refers to someone, usually an older figure, who speaks to you in a way that seems condescending. They mean well, but their tone turns us off. One of my best friends, who also happens to be one of the scholars I respect most, helped me understand the importance of this word in my work.
I share success stories from performance experts, but I am careful not to give the impression that I think I have it all figured out. I do not. In life, I learn best from mistakes, but my research focuses on those who excel. Following their example is hard for everyone, including me.